In business, engineering, and
manufacturing, quality has a pragmatic interpretation as the non-inferiority or superiority of something; it's also defined as being suitable for its intended purpose while satisfying customer expectations.
Reliability is one of those collective nouns with a meaning that is hard to pin down. Reliability in our book is consistently painting to the customers liking.
We stand behind our work upon completion and are open to any concerns or misunderstandings among our fellow customers.